Frequently Asked Questions

How can I get a library card?

All residents of Cole and Osage counties, ages 5 and up, are eligible to get a library card with full privileges. All residents of Audrain, Boone, Callaway, Franklin, Gasconade, Maries, Miller, Warren, and parts of Moniteau (check with the library for details with Moniteau) are eligible to get a library card for free, however they cannot use our Inter Library Loan or MOBIUS services. All other counties in Missouri can get a library card for an annual fee of $25.00 per individual or $54.00 per family. All applicants ages 5-17 must have a parent or legal guardian present to sign and accept responsibility for the materials checked out on the library card. All applicants must have a photo ID and proof of their current address to obtain a library card, minors may have their parents show this instead. Any patrons residing in a temporary shelter can get a card with limited access to our services.  These cards are issued with a 6 month expiration, and may check out only two items at a time.  Full access to library internet is allowed.  An application you can download and fill out is available.


How many items can I check out?

  • Total Number of Items You Are Allowed To Check Out - 100
  • Music CD’s – 6
  • DVD's – 6
  • Books On CD – 6
  • Walk In Best Seller Books - 2
  • Books On Tape & VHS – Unlimited
  • Books – Unlimited

 

How long can I check them out for?

Walk In Bestseller Books & DVD’s – 1 week Book Club Books – 2 weeks Music CD’s, Books on CD, Books on Tape, VHS tapes, all other DVD’s & Books – 3 weeks

 

Is there a fine if I’m late returning my items?

The library does charge 20 cents per day per item when they are overdue. We do offer a 3 day grace period however, the fine is retroactive so on the 4th day you will owe 80 cents.

 

Can I renew my items if I’m not done with them?

Yes! You can renew twice as long as no one has a hold on the item. Walk In Bestseller books can not be renewed. Items will renew from the day you renew them, not the day they were originally due.

 

How do I renew my items?

There are three ways to renew: In Person At The Library, just bring in your library card and we can renew items on your card. Over The Phone, call the library at 634-2464 with your library card number, and we will renew items over the phone for you. Online, go to the Catalog, click on my record. Type in your last name, and your library card number (entire number on your card with no space). Helpful Hint: please go back into your record once you’ve renewed to see your new due date, this way you can verify that everything renewed.

 

Can I place holds on items that are currently checked out?

Yes! You can place a hold by calling the library and asking for the Reference desk. You can place a hold yourself on the public catalog computers or from home on our web site. To place a hold online you will need your library card number. Each patron can have up to 20 items on hold at a time. When a hold is available for pick up, if the library has your email address, you will be sent an email. If we do not have your email address you will either need to check your account online to see when your hold is available or call us to check. Once an item is on the hold shelf for you it will be held for 8 days.

 

Where can I return my items?

Drop Box Locations: Need to return books after library hours? We have many convenient drop box locations. Please do not return cassettes, books on tape, compact disks and videos in the drop boxes as these materials can be easily damaged by falling books.

Drop Box Locations

Jefferson City

  1. Main Library (Drive-up) - 214 Adams StreetSeparate Book & Audio/Video Drop Boxes
  2. Main Library Entrance - Left of Front Doors
  3. Capital Mall - Inside, across from Garfield's, on same side as Post Office
  4. City Hall Annex - Parks & Recreation - (Drive-up) - 427 Monroe
  5. Jefferson Plaza - 1410 Missouri Blvd.
  6. Samaritan Center - East McCarty Street
  7. Schulte’s IGA - 1904 Southwest Blvd.

Cole County

  1. Eugene - Cole R-5 High School
  2. Russellville - Community Bank of Russellville
  3. St. Thomas - B&K Grocery Store
  4. Taos - Eikens Grocery Store

Osage County

  1. Bonnots Mill - Bonnot's Mill General Store
  2. Chamois - MNM Grocery Store
  3. Freeburg - Freeburg Home Center
  4. Freedom - Freedom Store
  5. Koeltztown - Koeltztown Feed Store
  6. Linn - Osage County Library
  7. Loose Creek - Bescheinen Family Furniture
  8. Meta - Meta Mini Mart
  9. Rich Fountain - Eisterhold Country Store
  10. Westphalia - Joe's Market

 

What Is MOBIUS?

MOBIUS is a group of Missouri libraries that allow each other access to each other’s collections of books. You can’t MOBIUS other material types, only books. You can ask a librarian to place a MOBIUS request for you or you can do it yourself online. When you are searching the catalog there is a button that says Search MOBIUS if you click this you will be able to search all the MOBIUS libraries for the items you want. These books check out for 3 weeks like our books, and will also renew as long as there are no holds, just like our books.

 

What is Inter Library Loan?

Inter Library Loan or ILL is a service in which the library can try to locate items we don’t own or are unable to get through MOBIUS. You can ILL any material type, and we will search libraries in Missouri as well as other states to try to obtain this for you. You cannot do this request yourself, you must ask a library employee to put the request in for you. The length of check out on these items is set by the LENDING library, and all renewal requests must be made 1 week in advance to give us time to request the renewal from the library that owns it. You can request an ILL in person, over the phone, or through our website. ILL Request Form

 

Can I get books somewhere other than the library? 

The Missouri River Regional Library Bookmobile makes school and community stops throughout Cole and Osage Counties. We offer a full range of children's and adult titles, including fiction & non-fiction, paperbacks, audiocassettes, CDs, and videotapes. In addition, any title from our regular collection can be requested through the bookmobile, and picked up at the appropriate stop. Click here for more informaiton about our bookmobile including our bookmobile schedule and a map of bookmobile stops. If you have any questions, please call Jon Karr at (573) 634-6064 ext. 240.

 

I can't leave my house. Can I still use the library?

The Missouri River Regional Library offers free delivery of books and other materials to residents of Cole and Osage Counties who have difficulty coming to the library due to age, illness, or physical disability. To sign up, just fill out an application, and a member of our Outreach staff will be in touch. If you have any questions call 573-634-6064 ext. 239 or 240 or 1-800-949-READ.